Privacy Policy

  1. Data Controller

The entity responsible for processing personal data on this website is:

Institut de Résilience Émotionnelle
Brand: NoPanicCoach

Owner:
Christiane Sander

35 Rue des Ormes
Saint-Hippolyte
Quebec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

The operator of this website, as described above, is responsible within the meaning of applicable data protection laws.

  1. General Information on Data Protection

The protection of your personal data is important to us.

We process personal data exclusively in accordance with the applicable data protection regulations of Canada, the Province of Quebec, and

—where applicable—the General Data Protection Regulation (GDPR) of the European Union.

This privacy policy informs you about:

which personal data is collected,

for what purposes it is processed,

the legal basis for this processing,

how long data is stored,

your rights, and

how you can exercise these rights.

This privacy policy applies to all content on the website https://nopaniccoach.com and to all products and services offered through it.

  1. Collection and Processing of Personal Data

Personal data is generally only collected if you provide it to us voluntarily or if its processing is necessary for the provision of

our website or our services.

This includes, in particular:

First and last name

Address

Email address

Telephone number

Payment information

Billing information

Order information

Communication content

Information from contact forms

Information from coaching inquiries

Information from intake forms

Technical information about your visit to our website

This data is processed exclusively for the purposes described in this privacy policy.

We do not sell personal data to third parties.

  1. Legal Basis for Data Processing

Depending on the type of processing, data processing is based on one or more of the following legal grounds:

Your voluntary consent

The performance of a contract or pre-contractual measures

Compliance with legal obligations

Our company's legitimate interests, provided your interests worthy of protection do not override these

Applicable data protection laws of Canada and Quebec

The provisions of the General Data Protection Regulation (GDPR), insofar as it applies to the respective processing operation

If data is processed based on your consent, you can withdraw this consent at any time with effect for the future.

  1. Website Hosting (Framer)

This website is hosted by Framer.

When you visit our website, Framer automatically processes technical information that is necessary for providing the website.

This may include, in particular:

IP ​​address

Date and time of access

Browser type and version

Operating system

Referrer URL

Pages visited

Device information

Language settings

Technical log data

This data is used exclusively for the secure provision of the website, technical error analysis, system security, and the optimization of our online services.

Processing is based on our legitimate interest in the secure, stable, and functional operation of our website.

Framer may use servers in various countries to provide its services. If personal data is processed outside your country of residence,

this is done in compliance with the applicable data protection regulations and appropriate safeguards.

Privacy Policy

  1. Data Controller

The data controller responsible for processing personal data on this website is:

Institut de Résilience Émotionnelle
Brand: NoPanicCoach

Owner:
Christiane Sander

35 Rue des Ormes
Saint-Hippolyte
Quebec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

The operator of this website, as described above, is responsible within the meaning

of applicable data protection laws.

  1. General Information on Data Protection

The protection of your personal data is important to us.

We process personal data exclusively in accordance with

the applicable data protection regulations of Canada,

the Province of Quebec, and

—where applicable—the General Data Protection Regulation (GDPR) of the European Union.

This privacy policy informs you about:

which personal data is collected,

for what purposes it is processed,

the legal basis for this processing,

how long data is stored,

your rights, and

how you can exercise these rights.

This privacy policy applies to all content on the website https://nopaniccoach.com

as well as to all products and services offered through it.

  1. Collection and Processing of Personal Data

Personal data is generally only collected if you provide it to us voluntarily or

if its processing is necessary for the provision of our website or our services.

This includes, in particular:

First and last name

Address

Email address

Telephone number

Payment information

Billing information

Order information

Communication content

Information from contact forms

Information from coaching inquiries

Information from intake forms

Technical information about your visit to our website

This data is processed exclusively for the purposes described in this privacy policy.

We do not sell personal data to third parties.

  1. Legal Basis for Data Processing

Depending on the type of processing, data processing is based on

one or more of the following legal grounds:

Your voluntary consent

The performance of a contract or pre-contractual measures

Compliance with legal obligations

Legitimate interests of our company, provided your interests worthy

of protection do not override these

Applicable data protection laws of Canada and Quebec

The provisions of the General Data Protection Regulation (GDPR), insofar as it applies to the

respective processing operation

If data is processed based on your consent,

you can withdraw this consent at any time with effect for the future.

  1. Website Hosting (Framer)

This website is hosted by Framer.

When you visit our website, Framer automatically processes technical information

that is necessary for providing the website.

This may include, in particular:

IP ​​address

Date and time of access

Browser type and version

Operating system

Referrer URL

Pages visited

Device information

Language settings

Technical log data

This data is used exclusively for the secure provision of the website, technical error analysis,

system security, and the optimization of our online services.

Processing is based on our legitimate interest in the secure, stable, and

functional operation of our website.

Framer may use servers in various countries to provide its services.

Insofar as personal data is processed outside your country of residence,

this is done in compliance with the applicable data protection regulations and appropriate safeguards..

Privacy Policy

  1. Data Controller

The entity responsible for processing personal

data on this website is:

Institut de Résilience Émotionnelle
Brand: NoPanicCoach

Owner:
Christiane Sander

35 Rue des Ormes
Saint-Hippolyte
Quebec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

The operator of this website, as described above,

is responsible

within the meaning of applicable data protection laws.

  1. General Information on Data Protection

The protection of your personal data

is important to us.

We process personal data exclusively

in accordance with the applicable data protection

regulations of

Canada,

the Province of Quebec, and

—where applicable—the

General Data Protection Regulation (GDPR)

of the European Union.

This privacy policy informs you about:

which personal data is collected,

for what purposes it is processed,

the legal basis for this processing,

how long data is stored,

your rights, and

how you can exercise these rights.

This privacy policy applies to all content on the

website https://nopaniccoach.com as well as to

all products

and services offered through it.

  1. Collection and Processing of Personal Data

Personal data is generally only collected

if you provide it to us voluntarily or

if its processing is necessary for the provision

of our website or our services.

This includes, in particular:

First and last name

Address

Email address

Telephone number

Payment information

Billing information

Order information

Communication content

Information from contact forms

Information from coaching inquiries

Information from intake forms

Technical information about your visit to our website

This data is processed exclusively for

the purposes described in this

Privacy Policy.

We do not sell personal data to third parties.

  1. Legal Basis for Data Processing

Depending on the type of processing,

data processing is carried out

on one or more of the following legal bases:

Your voluntary consent

The performance of a contract or

pre-contractual measures

Compliance with legal obligations

Legitimate interests of our company,

provided your interests worthy of protection

do not override these interests

Applicable data protection laws

Canada and Quebec

The provisions of the

General Data Protection Regulation (GDPR),

insofar as it applies to the

respective processing operation

If data is processed based on your consent,

you can withdraw this consent at any

time with effect for

the future.

  1. Website Hosting (Framer)

This website is hosted by Framer.

When you visit our website, Framer

automatically processes technical information

that is necessary for providing the website.

This may include, in particular:

IP ​​address

Date and time of access

Browser type and version

Operating system

Referrer URL

Pages visited

Device information

Language settings

Technical log data

This data is used exclusively for the secure

provision of the website, technical error analysis,

system security, and optimization

of our website.

Processing is based on our

legitimate interest in the secure, stable, and

functional operation of our website.

Framer may use

servers in various countries to provide its services.

If personal data is processed outside

your country of residence,

this is done in compliance with the applicable

data protection regulations and

appropriate safeguards.

6.Use of the Shopify Online Store

We use the Shopify e-commerce platform to sell our products.

When you visit our online store and during the ordering process, Shopify processes personal data to the extent necessary for providing the store

and processing your order.

This may include, in particular, the following data:

Name

Billing and shipping address

Email address

Telephone number

Payment information

Order history

IP address

Device information

Browser information

Technical usage data

This data is processed exclusively for the purpose of contract fulfillment, payment processing, delivery of the ordered products,

customer communication, and ensuring the security of the store.

Shopify may process personal data on servers outside your country of residence. Appropriate technical

and organizational measures are implemented to protect your data.

For more information, please see Shopify's Privacy Policy.

  1. Contact Form and Communication

When you contact us via our contact form, email, or other electronic means, we process the personal data you provide

exclusively for the purpose of processing your inquiry.

This may include, in particular:

Name

Email address

Telephone number

Content of your message

Information voluntarily provided

This data is processed solely for the purpose of handling your inquiry, communicating with you, and preparing or conducting a potential business relationship.

Your data will not be shared with third parties unless we are legally obligated to do so or this is necessary for processing your inquiry.

  1. Coaching Inquiries and Intake Form

We provide a digital intake form for coaching inquiries.

Depending on the information you voluntarily provide, personal data may be processed that is necessary for the preparation, execution, and follow-up of a coaching session.

This may include, among other things:

Name

Contact details

Requested appointment times

Personal goals

Individual questions

Optional information about your current life situation

Optional information about your well-being

Providing this information is voluntary.

The collected data will be used exclusively for processing your request, preparing for coaching sessions, and communicating with you.

As a general rule, data will not be shared with third parties unless there is a legal obligation to do so or you have given your explicit consent.

The information you provide will be treated confidentially.

  1. Newsletter

If you subscribe to our newsletter, we will process your email address and, if applicable, your name in order to regularly send you

information about new products, books, workbooks, coaching offers, events, and other content from NoPanicCoach.

The newsletter is sent exclusively based on your voluntary consent.

You can revoke your consent at any time with effect for the future.

Each newsletter contains an unsubscribe link, which you can use to unsubscribe at any time.

After you unsubscribe, your data will be deleted for newsletter distribution, unless legal retention obligations prevent this.

  1. Cookies and Cookie Consent

Our website uses cookies and similar technologies to the extent necessary for the secure and functional operation

of the website or if you have consented to such use.

Cookies are small text files that are stored on your device.

We distinguish in particular between:

Technically necessary cookies

These cookies are required for the website to function properly and to provide basic functions.

This includes, for example:

Site navigation

Security features

Shopping cart

Login areas

Saving your privacy settings

Optional cookies

If you give your consent, additional cookies may be used for the following purposes:

Website usage analysis

Improving our services

Statistical evaluations

Marketing activities

Integration of external content

Social media features

Before storing cookies that are not technically necessary, we will obtain your explicit consent via a cookie banner, where legally required.

You can withdraw your consent or adjust your cookie settings at any time with effect for the future.

6.Use of the Shopify Online Store

We use the Shopify e-commerce platform to sell our products.

When you visit our online store and during the ordering process, Shopify processes personal data

to the extent necessary for providing the store

and processing your order.

This may include, in particular, the following data:

Name

Billing and shipping address

Email address

Telephone number

Payment information

Order history

IP address

Device information

Browser information

Technical usage data

This data is processed exclusively for the purpose of contract fulfillment, payment processing,

delivery of the ordered products,

customer communication, and ensuring the security of the store.

Shopify may process personal data on servers outside your country of residence. Appropriate technical

and organizational measures are implemented to protect your data.

For more information, please see Shopify's Privacy Policy.

  1. Contact Form and Communication

When you contact us via our contact form, email, or other electronic means,

we process the personal data you provide

only for the purpose of processing your inquiry.

This may include, in particular:

Name

Email address

Telephone number

Content of your message

Information voluntarily provided

The processing is carried out exclusively for the purpose of processing your inquiry,

for communicating with you, and for preparing or conducting a potential business relationship.

Your data will not be shared with third parties unless there is a legal obligation to do so or

this is necessary for processing your inquiry.

  1. Coaching Inquiries and Intake Form

We provide a digital intake form for coaching inquiries.

Depending on the information you voluntarily provide,

personal data may be processed that is necessary for the preparation, execution, and follow-up of a coaching session.

This may include, among other things:

Name

Contact details

Requested appointment times

Personal goals

Individual questions

Optional information about your current life situation

Optional information about your well-being

Providing this information is voluntary.

The collected data will be used exclusively for processing your request,

preparing for coaching sessions, and communicating with you.

Data will not be shared with third parties unless there is a legal obligation to do so

or you have given your explicit consent.

The information you provide will be treated confidentially.

  1. Newsletter

If you subscribe to our newsletter, we will process your email address and, if applicable, your name in order to regularly send you

information about new products, books, workbooks, coaching offers, events, and

other content from NoPanicCoach.

The newsletter is sent exclusively based on your voluntary consent.

You can revoke your consent at any time with effect for the future.

Each newsletter contains an unsubscribe link, allowing you to unsubscribe at any time.

After you unsubscribe, your data will be deleted for newsletter distribution,

unless there are legal retention obligations to the contrary.

  1. Cookies and Cookie Consent

Our website uses cookies and similar technologies to the extent necessary for the secure and functional operation

of the website or if you have consented to such use.

Cookies are small text files that are stored on your device.

We distinguish in particular between:

Technically necessary cookies

These cookies are required for the website to function properly and

to provide basic functions.

This includes, for example:

Site navigation

Security features

Shopping cart

Login areas

Saving your privacy settings

Optional cookies

If you give your consent, additional cookies may be used for the following purposes:

Website usage analysis

Improving our services

Statistical evaluations

Marketing activities

Integration of external content

Social media features

Before storing cookies that are not technically necessary, we will obtain – where legally required –

your explicit consent via a cookie banner.

You can withdraw your consent or adjust your cookie settings at any time with effect for the future.

6.Use of the Shopify Online Store

We use the

Shopify e-commerce platform to sell our products.

When you visit our online store and during the

order process, Shopify processes personal data

to the extent necessary for providing the store

and processing your order.

This may include, in particular, the following data:

Name

Billing and shipping address

Email address

Telephone number

Payment information

Order history

IP address

Device information

Browser information

Technical usage data

This data is processed exclusively for the purpose of

contract fulfillment, payment processing,

delivery of the ordered products,

customer communication, and ensuring

the security of the store.

Shopify may process personal data on servers

outside your country of residence.

Appropriate technical

and organizational measures are implemented to

protect your data.

Further information can be found in the

Shopify Privacy Policy.

  1. Contact Form and Communication

When you contact us via our contact form, email, or

other electronic means,

we process the personal data you provide

exclusively for the purpose of processing your request.

This may include, in particular:

Name

Email address

Telephone number

Content of your message

Information voluntarily provided

The processing is carried out exclusively for

processing your request,

communication with you, and preparing

or conducting a potential business relationship.

Your data will not be shared with third parties unless

there is a legal obligation to do so or

this is necessary for processing your request.

  1. Coaching Requests and Intake Form

We provide a

digital intake form for coaching requests.

Depending on the information you voluntarily provide,

personal data may be processed that is necessary

for the preparation, execution, and follow-up of

a coaching session.

This may include, among other things:

Name

Contact details

Requested appointment times

Personal goals

Individual questions

Voluntary information about your current life situation

Voluntary information about your well-being

Providing this information is voluntary.

The collected data will be used exclusively for:

processing your request,

preparing a coaching session, and

communication with you.

Data will not be shared with third parties unless

there is a legal obligation to do so

or you have given your explicit consent.

The information you provide will be treated confidentially.

  1. Newsletter

When you subscribe to our newsletter,

we process your email address and, if applicable,

your name, in order to regularly send you

information about new products, books, workbooks,

coaching offers, events, and

other content from NoPanicCoach.

The newsletter is sent exclusively

based on your voluntary consent.

You can revoke your consent at any time with effect

for the future.

Each newsletter contains an unsubscribe link,

which you can use to

unsubscribe from the newsletter at any time.

After you unsubscribe, your data will be deleted for

newsletter distribution,

unless there are legal retention obligations

to the contrary.

  1. Cookies and Cookie Consent

Our website uses cookies and

comparable technologies, insofar as

this is necessary for the secure

and functional operation

of the website or you have

consented to such use.
... Cookies are small text files that are stored on your

device.

We distinguish in particular between:

Technically necessary cookies

These cookies are required so that the

website functions properly and

basic functions can be provided.

These include, for example:

Page navigation

Security features

Shopping cart

Login areas

Saving your privacy settings

Optional cookies

If you give your consent,

additional cookies can be used for

the following purposes:

Analysis of website usage

Improving our services

Statistical evaluations

Marketing measures

Integration of external content

Social media functions

Before storing non-technically necessary

cookies, we obtain – where legally required –

your explicit consent via a

cookie banner.

You can revoke your consent at any time with

effect for the future or

adjust your cookie settings.

11.Payment Service Providers

We offer various secure payment methods for processing orders and services.

Depending on the payment method you choose, personal data will be transmitted to the respective payment service provider to the extent necessary for processing the payment.

This may include, in particular:

Name

Billing address

Email address

Order number

Payment amount

Currency

Payment status

Transaction data

Payment processing is carried out exclusively via your chosen payment method.

We do not store complete credit card or bank details ourselves.

Depending on the payment method, the following payment service providers may be used:

Shopify Payments

PayPal

Credit card providers

Other payment service providers supported by Shopify

The respective payment service providers are subject to their own privacy policies regarding data processing.

  1. Social Media Presence

We maintain public company profiles on various social networks.

This includes, in particular:

Instagram

Facebook

LinkedIn

YouTube

When you visit our profiles or interact with our content, the processing of personal data is carried out by the respective platform operator.

This may include, in particular:

Profile information

IP address

Device information

Interactions

Comments

Messages

Likes

Shared content

Please note that data processing on these platforms takes place outside of our direct sphere of influence.

For further information, please refer to the respective privacy policies of the corresponding platform operators.

  1. Embedded Content and External Services

Our website may embed content from external providers.

This includes, for example:

YouTube videos

Social media content

Maps

QR code links

Other multimedia content

When accessing such content, a connection to the servers of the respective provider may be established.

The following information may be processed in particular:

IP ​​address

Browser information

Device information

Date and time of page access

Referrer information

Technical usage data

We have no influence on the type and scope of data processing by external providers.

We strive to integrate external content in a privacy-friendly manner and, where legally required, obtain your consent before activating such content.

  1. International Data Transfer

As a company based in Quebec, Canada, the Institut de Résilience Émotionnelle processes personal data both within Canada and, where necessary, in other countries.

Furthermore, service providers located in other countries may be involved in the use of our website, including, in particular:

Canada

United States of America

Member states of the European Union

If personal data is transferred to countries whose level of data protection may differ from that of your country of residence,

the data transfer will be carried out exclusively in compliance with applicable legal regulations.

Where legally required, we implement appropriate contractual, technical, or organizational safeguards to ensure an adequate level of data protection.

  1. Data Security

The protection of your personal data is our highest priority.

We take appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, alteration, or disclosure.

These measures include, in particular:

Encrypted data transmission (SSL/TLS)

Access restrictions

Secure server infrastructure

Regular security audits

Data backups

Current security standards of our service providers

Despite all security measures, complete security of data transmission over the internet cannot be guaranteed.

We therefore recommend that you transmit confidential information only via the secure communication channels we provide.

11.Payment service providers

We offer various secure payment methods to process orders and services.

Depending on the payment method chosen, personal data is transmitted to the respective payment service provider,

insofar as this is necessary to carry out the payment.

This may include in particular:

name

Billing address

Email address

Order number

Payment amount

Currency

Payment status

Transaction data

Payment is processed exclusively via the payment method you have chosen.

We do not store any complete credit card or bank details ourselves.

Depending on the payment method, the following payment service providers can be used:

Shopify Payments

PayPal

Credit card provider

other payment service providers supported by Shopify

Their own data protection declarations apply to the data processing of the respective payment service providers.

  1. Social media presences

We maintain public company profiles on various social networks.

These include in particular:

Instagram

Facebook

LinkedIn

YouTube

When you visit our profiles or interact with our content,

Personal data is processed by the respective platform operator.

This may include in particular:

Profile information

IP address

Device information

Interactions

Comments

News

Likes

shared content

We would like to point out that data processing on these platforms takes place outside our immediate sphere of influence.

For further information, please refer to the respective data protection declarations of the relevant platform operators.

  1. Embedded Content and External Services

Our website can incorporate content from external providers.

These include, for example:

YouTube videos

Social media content

Map material

QR code links

other multimedia content

When such content is accessed, a connection can be established to the servers of the respective provider.

The following information in particular can be processed:

IP address

Browser information

Device information

Date and time of page access

Referrer information

technical usage data

We have no influence on the type and extent of data processing by external providers.

We strive to integrate external content in a data protection-friendly manner and - where legally required -

Your consent before activating the corresponding content.

  1. International data transfer

As a company based in Quebec (Canada), the Institut de Résilience Émotionnelle processes personal data

Data both within Canada and – if necessary – in other countries.

In addition, when using our website, service providers based in

be integrated in other countries, including in particular:

Canada

United States of America

Member States of the European Union

If personal data is transmitted to countries, their data protection level

may differ from that of your country of residence,

The data transmission takes place exclusively in compliance with the applicable legal regulations.

If required by law, appropriate contractual, technical

or organizational protective measures are used to ensure an appropriate level of data protection.

  1. Data Security

The protection of your personal data is our top priority.

We take appropriate technical and organizational measures to protect your data from loss,

misuse, unauthorized access, modification or disclosure.

These include in particular:

encrypted data transmission (SSL/TLS)

Access restrictions

secure server infrastructures

regular security checks

Data backups

Current security standards of our service providers used

Despite all security measures, complete security can be achieved

data transmission over the Internet cannot be guaranteed.

We therefore recommend that you only provide confidential information via

using the secure communication channels we provide.

11.Payment Service Providers

For processing orders and services,

we offer various secure payment methods.

Depending on the payment method selected, personal

data will be transmitted to the

respective payment service provider,

to the extent necessary for processing the payment.

This may include, in particular:

Name

Billing address

Email address

Order number

Payment amount

Currency

Payment status

Transaction data

Payment processing is carried out exclusively

via the payment method

you have selected.

We do not store complete credit card

or bank details ourselves.

Depending on the payment method, the following payment

service providers may be used:

Shopify Payments

PayPal

Credit card providers

Other payment service providers supported by Shopify

The respective payment service providers'

own privacy policies apply to the data processing.

Their own privacy policies apply to the

data processing of the respective

payment service providers.
... 12. Social Media Presence

We maintain public company profiles on

various social networks.

These include, in particular:

Instagram

Facebook

LinkedIn

YouTube

When you visit our profiles or interact with our

content,

personal data is processed

by the respective platform operator.

This may include, in particular:

Profile information

IP address

Device information

Interactions

Comments

Messages

Likes

Shared content

Please note that data processing on

these platforms takes place outside of our direct

sphere of influence.

For further information, please refer to the

respective privacy policies of the

corresponding platform operators.

  1. Embedded Content and External Services

Our website may embed content from external

providers.

This includes, for example:

YouTube videos

Social media content

Maps

QR code links

Other multimedia content

When accessing such content, a

connection to the servers of the respective

provider may be established.

In this process, the following

information may be processed:

IP ​​address

Browser information

Device information

Date and time of page access

Referrer information

Technical usage data

We have no influence on the type

and scope of data processing

by external providers.

We strive to integrate external content

in a privacy-friendly manner

and, where legally required, obtain

your consent before activating

the corresponding content.
... 14. International Data Transfer

As a company based in Quebec

(Canada), the

Institut de Résilience Émotionnelle processes personal

data both within Canada and –

where necessary – in other countries.

Furthermore, in the context of

using our website, service providers located

in other countries may be involved, including in particular:

Canada

United States of America

Member states of the European Union

Where personal data is transferred to countries

whose level of data protection

may differ from that of your country of residence,

the data transfer will take place exclusively

in compliance with applicable legal regulations.

Where legally required, appropriate

contractual, technical

or organizational safeguards will be implemented

to ensure an adequate level of data protection.

  1. Data Security

The protection of your personal data is

our highest priority.

We take appropriate technical and organizational

measures to protect your data from loss,

misuse, unauthorized access, alteration, or

disclosure.

These include, in particular:

encrypted data transmission (SSL/TLS)

access restrictions

secure server infrastructure

regular security audits

data backups

current security standards of our

service providers

Despite all security measures,

complete security

of data transmission over the internet cannot be guaranteed.

We therefore recommend that

you transmit confidential information

exclusively via

the secure

communication channels we provide.

17.Retention Period for Personal Data

We store personal data only as long as necessary to fulfill the respective purposes or as required by law.

The retention period depends in particular on:

the duration of the business relationship,

statutory retention periods,

tax and commercial law obligations,

contractual obligations,

our company's legitimate interests,

your consent, and

the applicable data protection laws.

As soon as personal data is no longer required for the respective purposes and no statutory retention obligations exist, it will be deleted or anonymized.

  1. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect technical developments, changes in legal regulations, or expansions of our services.

The version published on our website at the time of your visit applies.

We therefore recommend that you review this Privacy Policy regularly.

Contact for Data Protection

If you have any questions about data protection or the processing of your personal data, you can contact us at any time.

Institute for Emotional Resilience
Brand: NoPanicCoach

Owner: Christiane Sander

35 Rue des Ormes
Saint-Hippolyte, Quebec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

Privacy Policy

This privacy policy was created for the NoPanicCoach website and takes into account both the data protection requirements

for companies based in Quebec, Canada, and the requirements of the General Data Protection Regulation (GDPR),

insofar as it applies to visitors or customers within the European Union.

Facebook and Instagram / Meta Platforms

This website may use or be linked to services and features provided

by Meta Platforms, including Facebook and Instagram.

For users within the European Economic Area, the relevant provider

is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5,

Ireland. For users outside the European Economic Area, other Meta group

entities may be responsible depending on the user's place of residence.

When you interact with us through Facebook or Instagram, visit our profiles

on these platforms, or use Meta services, personal data may be processed

by Meta. This may include your IP address, device and browser information,

usage data, and information about your interaction with our content.

Where Meta technologies such as the Meta Pixel or comparable analytics

and marketing technologies are used on our website, they will be activated only

after obtaining your consent where required by applicable law. You may withdraw your

consent at any time with effect for the future.

We may also use Meta services to display and promote our products and content on Facebook

and Instagram and to direct users to our online shop or product pages. In connection

with these services, personal data may be processed both by us and by Meta.

For further information about how Meta processes personal data, the applicable legal

bases, and your privacy rights, please refer to Meta's Privacy Policy.

Facebook and Instagram / Meta Platforms

This website may use or be linked to

services and features provided by

Meta Platforms, including Facebook and Instagram.

For users within the European

Economic Area, the relevant provider

is Meta Platforms Ireland Limited,

Merrion Road, Dublin 4, D04 X2K5,

Ireland. For users outside the E

uropean Economic Area, other

Meta group entities may be

responsible depending

on the user's place

of residence.

When you interact

with us through Facebook or Instagram,

visit our profiles on these platforms, or

use Meta services, personal data may be

processed by Meta. This may include your IP address,

device and browser information, usage data, and information

about your interaction with our content.

Where Meta technologies such as the

Meta Pixel or comparable analytics

and marketing technologies are used on our

website, they will be activated only after

obtaining your consent where required by applicable law.

You may withdraw your consent at any time with effect

for the future.

We may also use Meta services to display and promote

our products and content on Facebook and Instagram and to

direct users to our online shop or product pages.

In connection with these services, personal data

may be processed both by us and by Meta.

For further information about how Meta processes

personal data, the applicable legal bases, and

your privacy rights, please refer to Meta's Privacy Policy.

Facebook and Instagram / Meta Platforms

This website may use or be linked to services and features provided by Meta Platforms, including Facebook and Instagram.

For users within the European Economic Area, the relevant provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4,

D04 X2K5, Ireland. For users outside the European Economic Area, other Meta group entities may be responsible depending on the user's place of residence.

When you interact with us through Facebook or Instagram, visit our profiles on these platforms, or use Meta services, personal data may be processed by Meta.

This may include your IP address, device and browser information, usage data, and information about your interaction with our content.

Where Meta technologies such as the Meta Pixel or comparable analytics and marketing technologies are used on our website, they will be activated only after

obtaining your consent where required by applicable law. You may withdraw your consent at any time with effect for the future.

We may also use Meta services to display and promote our products and content on Facebook and Instagram and to direct users to our online shop or product

pages. In connection with these services, personal data may be processed both by us and by Meta.

For further information about how Meta processes personal data, the applicable legal bases, and your privacy rights, please refer to Meta's Privacy Policy.

17.Retention Period for Personal Data

We store personal data only for as long as is necessary to fulfill the respective

purposes or as required by law.

The retention period depends in particular on:

the duration of the business relationship,

statutory retention periods,

tax and commercial law obligations,

contractual obligations,

our company's legitimate interests,

your consent, and

the applicable data protection laws.

As soon as personal data is no longer required for the respective purposes

and no statutory retention obligations exist, it will be deleted or anonymized.

  1. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect technical developments,

changes in legal regulations, or expansions of our services.

The version published on our website at the time of your visit applies.

We therefore recommend that you review this Privacy Policy regularly.

Contact for Data Protection

If you have any questions about data protection or the processing of your personal data, please feel free to contact us at any time.

Institut de Résilience Émotionnelle
Brand: NoPanicCoach

Owner: Christiane Sander

35 Rue des Ormes
Saint-Hippolyte, Québec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

Data Privacy Notice

This privacy policy was created for the NoPanicCoach website and takes into account both the data protection requirements

for companies based in Québec (Canada) and the requirements of the General Data Protection Regulation (GDPR),

insofar as it applies to visitors or customers within the European Union.

17.Retention Period for Personal Data

We store personal data only for as long as

is necessary to fulfill the respective

purposes or as required by law

retention obligations.

The retention period depends in particular on:

the duration of the business relationship,

statutory retention periods,

tax and commercial law obligations,

contractual obligations,

our company's legitimate interests,

your consent, and

the applicable data protection laws.

As soon as personal data is no

longer required for the respective

purposes

and no statutory retention obligations

preclude its deletion, it will be deleted or anonymized.

  1. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy

at any time to reflect technical developments,

changes in legal regulations, or

expansions to our services.

The version published at the time of your visit to our

website applies.

We therefore recommend that you review this privacy policy

regularly.

Contact for Data Protection

If you have any questions about

data protection or the processing of your

personal data, you can contact us at any time.

Institut de Résilience Émotionnelle
Brand: NoPanicCoach

Owner: Christiane Sander

35 Rue des Ormes
Saint-Hippolyte, Québec
Canada

Email: contact@nopaniccoach.com

Website: https://nopaniccoach.com

Privacy Notice

This privacy policy was created for the website

NoPanicCoach and takes into account both

the data protection

requirements for companies based in Québec (Canada)

and the requirements of the

General Data Protection Regulation (GDPR),

insofar as it applies to visitors

or customers within the

European Union.